Activity Categories allow you to classify your activity into categories so that you can track your sales activities. Popular activity categories include phone calls, emails, meetings, competitor, and deal background.
The category Emails is a permanent category that cannot be removed or deleted from your activity list. It will help you automatically track all the emails you send to your customers and BCC to your account. Learn more about how PipelineDeals works with your email here.
The names of your activity categories are listed on the left (1). Using the icons on the right (2) you can edit or delete activity categories. Click on the edit icon on the left (which looks like a pencil and paper) to edit a category's name, and click on the delete icon on the right (which looks like a garbage can) to delete a category. Click on "Add a new activity category" (3) to add a new category to the system.