PipelineDeals Help Center
Setting My Default Mail Client
PipelineDeals works with your email client and web browser to help you keep in touch with your contacts and track your correspondence (How PipelineDeals Works with Email).
To optimize your experience with email links, you can configure your PipelineDeals profile to indicate whether you use a web based email client like Gmail or Yahoo, or a desktop based email client like Outlook or Mac Mail.
Web Email Client
For web based email services like Gmail or Yahoo, PipelineDeals automatically configures user profiles to open a new tab in your browser when you click on email links in the app. This helpful feature will open a new compose message box in the new tab, insert your contact’s email address in the TO field and insert PipelineDeals email tracking address in the BCC field.
If you are switching from a desktop based email client to a web based email service, you can change the settings in your account by clicking on either your initials or avatar in the top right, selecting My Profile > Email Addresses, selecting Web Email Client, and clicking Save.
Desktop Email Clients
If you use Outlook, Thunderbird, Mac Mail, or some other desktop based email client, you should change the profile settings in your account to indicate that you are using a desktop email client. Changing your settings will ensure that a new tab will not be opened in your browser each time you click on an email link in PipelineDeals.
You can change the settings in your account by clicking on your initials or avatar in the top right, selecting My Profile > Email Addresses, selecting Desktop Email Client, and clicking Save.